Scope
Our Code of Conduct for management and business consultancy applies to assignments and products in the European Union, South Africa and Australasia.
Confidentiality and Data Protection
We respect confidential information concerning your business and do not disclose such information to anyone without your permission.
On occasions we may need to share information about your business with other professionals such as lawyers, accountants or marketing experts not directly employed by Myers La Roche. If this becomes necessary, we will seek your permission in advance. 
From time to time we might need to apply certain security measures to preserve your confidentiality. These measures will not violate your statutory rights.
All telephone conversations to and from Myers La Roche are recorded for quality and training purposes.
We are registered with the Information Commissioner under the UK Data Protection Act 1998.
Integrity and Quality
We undertake diligently, impartially and honestly the work on your assignment and ensure high standards at all times. The individual consultants who work on your assignment are either fully qualified members of The Chartered Institute of Marketing or are supervised by members of The Chartered Institute of Marketing.
Conflicts of Interest
We will not normally act for clients with competing interests at any one time if we believe that this would have a detrimental impact on their respective activities. Some products and services do not have a competitive element.
Professional Indemnity Insurance
We carry €100,000 professional indemnity insurance cover arranged through Royal & Sun Alliance. You can obtain a copy of the policy document and schedule on request.
Association of Optometrists
We are the only marketing consultancy to be endorsed by the AOP. With your consent, we may refer you to the AOP or to other AOP Partner firms for advice which lies outside of our expertise.
Terms of Reference
We will provide a firm written quotation (terms of reference) for any programme that we undertake. Once our fees are agreed we will keep to the figure even if our costs increase. This means that you can fully understand the nature of our involvement and budget for assignments.